What is our Mission
Our mission is to provide continuous improvement as related to both product quality and customer service.
We are committed to the expansion and improvement of our professional and personal knowledge through employee participation, dedication, training and hard work.
Therefore our goal is complete dedication and commitment to customer satisfaction at every quality level.
We are committed to the expansion and improvement of our professional and personal knowledge through employee participation, dedication, training and hard work.
Therefore our goal is complete dedication and commitment to customer satisfaction at every quality level.
What is our Vision
"ADI’s vision is to be a world leader in the aerospace component repair, sales and technical support industry, with respect to both commercial and military products and their related services, by providing outstanding quality, service and value, and through the continuous improvement of our organization which is driven by the integrity, teamwork, and the innovation of its valued employees."
WE SUPPORT THESE OEM
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SERVICE PROVIDER FOR
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WHY ADI?
- The ADI team works with your administration and spares/purchasing staff to resolve your needs by conducting a preliminary assessment of your current component requiring maintenance and analyzing its criticality to each individual order. Through an unbiased production comparison research analysis, we create a tailored plan for your component, whether you are sending an individual unit or a complex multi-unit contract. We think beyond the size of the sale, instead focusing on the impact, need and best value for our customers.
- ADI works hand-in-hand with you and your staffs to achieve the optimal service turn time and quality of your product. The evaluation and pricing of your components, not only includes competitive financial impact savings to you but we go over and above, by providing solutions to your problems. Working together, we will develop rotable exchange pools, AOG programs, and create a response team tailored for you and your company’s specific requirements and needs.
- ADI provides full management and tracking programs and services, through our Asset Management Programs. Although an asset management program may encompass many aspects of an organization’s business, at ADI we link our own business, technical, engineering and financial mission to that of our customer’s. We have found that this link provides thorough and careful management and up-to-date critical information to our customer, through various plans including, 24 hour, 365 day a year technical support, real time on line technical support chat or instant technical response via phone.
- Finally, ADI will “deliver”, a quality product at a competitive price that we stand behind 100%, backed by unmatched support and vigilance. Our customer’s can call us any time on any product, whether we have supported it or not. Our commitment to our customer’s goes beyond business, ADI prides itself in establishing lasting relationships and partnerships with its customers.
